Refund Policy
Refund Policy
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Mystical Golf will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items may not eligible for a refund.
Mystical Golf will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all refunds/returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
Cancellation Policy
In the event a tee time or package purchase must be canceled the following rules apply:
- Cancellations more than 72-hours before the scheduled tee time will be refunded in full less a $4.00 per round service charge. You must contact the specific course or courses.
- If a 3-play special round must be canceled more than 72-hours before the scheduled tee time it will be refunded in full less a $4.00 per round service charge and the $6 per round discount. You must contact the specific course or courses.
- If registering for a scheduled tournament cancellations more than 14-days prior to the event start will incur no penalty. Cancellations after 14-days prior to the event are subject to a 25% cancellation fee.
- Cancellations after this time period will not be refunded and the buyer is subject to the course policies governing cancellations.
- Weather impeding play or golf course closure is subject to the golf course’s regular rain check policy. Not cash or credit card refunds permitted.
